You do not pick a sender address on this form. Add your addresses under the organization menu → Manage → Addresses. You choose the sender address on each shipment or in a shipping rule. DPD Hungary sends from an address in Hungary. The label prints the pickup address DPD Hungary has on file for your Sender address ID, not the sender address on the shipment.
Before you start
- A DPD Hungary account for Zippendo: a login, a password, your customer ID and the sender address ID of your registered pickup address. Ask DPD Hungary’s integration team at [email protected].
- Optional: your customer account number, if DPD issued one.
- For Test mode, separate test credentials from DPD Hungary. Your live credentials do not work in DPD’s test system.
Connect DPD Hungary
1
Open All carriers
In the sidebar, click Carriers, then open the All carriers tab.
2
Find DPD Hungary
On the DPD Hungary card, click Connect.
3
Fill in the form
The Connect carrier window opens. Carrier name is already filled in with “DPD Hungary”. Enter your Login, Password, Customer ID and Sender address ID. Customer account number and Test mode are under Optional fields.
4
Connect the carrier
Click Connect. You see “Carrier connected”, and the carrier appears on the My carriers tab.
The DPD Hungary card on All carriers
Connect carrier for DPD Hungary - fill in Login, Password, Customer ID and Sender address ID
Fields on the form
Connect does nothing until Carrier name, Login, Password, Customer ID and Sender address ID have a value.
Test mode sends your shipments to DPD’s test system. Test credentials only work with it on, and live credentials only with it off. Leave it off for real orders. See Test mode.
After you connect
The carrier appears on My carriers with a Connected badge. You choose the product on each shipment or in a shipping rule, not on this form. See Carrier products and services. A product that is not on your DPD contract is refused when you send, with DPD’s reason.
Every DPD Hungary shipment needs the receiver’s email address. Add the receiver’s phone number too, and DPD also sends its delivery notice by SMS. Every parcel needs a weight.
Every destination is inside the EU, so DPD Hungary shipments need no customs declaration. Åland and the Canary Islands are not offered. There is no DPD Hungary return product in Zippendo.
Labels and addresses
Labels are A6 PDF, one page per parcel. DPD Hungary prints at most 35 characters per line. A long name or city is shortened on the label. A street address that does not fit on two lines of 35 characters is refused, so shorten it and send again.DPD Pickup service points and lockers
DPD Pickup (service point or locker) delivers to a service point or locker. Choose it in the Service point section of the shipment before you send. The search lists DPD service points and lockers in Hungary near the receiver. See Pick a service point and Service points. DPD Pickup also needs the parcel’s length, width and height, and exactly one parcel per shipment. To send more parcels, split them into one shipment each. See Split and move parcels.Cash on delivery
Add the Cash on delivery service and fill in COD amount under Extra details for the carrier. It works on DPD Classic, DPD Home and DPD Pickup (service point or locker). The express products do not offer it. DPD collects cash on delivery in these countries, in the destination’s currency:
Leave COD currency empty to use the destination’s currency. On a shipment with several parcels, DPD collects the full amount once. At a service point or locker, the receiver pays by card.
Pickups and tracking
- DPD Hungary is not available under Pickups. Arrange pickups with DPD Hungary directly. A DPD Hungary shipment has no pickup window you can set. See Schedule a pickup for the carriers that are.
- Zippendo fetches tracking updates from DPD Hungary about once an hour. There is nothing to set up. The tracking timeline stays empty until DPD first scans the parcel at its depot. Shipments sent with Test mode on get no tracking events. See Carrier tracking webhooks.
Change or remove the connection
To change it, open Carriers → My carriers and click Edit carrier on the card. The Edit carrier page has two sections:- General: Carrier name, and Brand if your organization has brands.
- Carrier settings: Login, Password, Customer ID, Sender address ID, Customer account number and Test mode.
DPD HUNGARY), and click Delete. Shipping rules that use this carrier are deleted with it. Shipments you already sent keep their labels and tracking numbers.
Common problems
More help: Carrier authentication failures.