Connect Danske Fragtmænd

Danske Fragtmænd sends parcels, general cargo and pallets within Denmark: to business and private addresses, to service points, and as customer returns. The fields that every carrier shares are on Carrier credentials.

You do not pick a sender address on this form. Add your addresses under the organization menu → Manage → Addresses. You choose the sender address on each shipment or in a shipping rule. Danske Fragtmænd ships within Denmark only, so the sender and the receiver must both be in Denmark.

Before you start

A Danske Fragtmænd agreement. You need your agreement number and the hub the agreement belongs to.
An API user for that agreement: an API username and an API password. Danske Fragtmænd’s IT department creates API users on request at [email protected].
For Test mode, a separate test API user from Danske Fragtmænd. Your production user does not work in the test system.

You can connect Danske Fragtmænd more than once. Give each connection its own Carrier name. Learn more on the card opens fragt.dk.

Connect Danske Fragtmænd

Open All carriers

In the sidebar, click Carriers, then open the All carriers tab.

Find Danske Fragtmænd

On the Danske Fragtmænd card, click Connect.

Fill in the form

The Connect carrier window opens. Enter a Carrier name, your API username, API password, Agreement number and Hub. Label size and Test mode are under Optional fields.

Connect the carrier

Click Connect. You see “Carrier connected”, and the carrier appears on the My carriers tab.

All carriers with the Danske Fragtmænd card and its Connect and Learn more buttons — The Danske Fragtmænd card on All carriers

Connect carrier window for Danske Fragtmænd with the required API username, API password, Agreement number and Hub fields — Connect carrier for Danske Fragtmænd - fill in API username, API password, Agreement number and Hub

Fields on the form

Field	Required	What to enter
Carrier name	Yes	The name you see on My carriers and when you pick a carrier on a shipment. It starts as Danske Fragtmænd.
Brand	No	Shown only if your organization has brands. The form says: “Only this brand can use this carrier.” Leave it empty to let every brand use it.
API username	Yes	The form says: “The API username Danske Fragtmænd issued for your agreement (ask [email protected]). Enter it without the Fragt\ prefix; Zippendo adds it.” A username you type with `Fragt\` in front also works.
API password	Yes	The form says: “The password issued with the API username.”
Agreement number	Yes	The form says: “Your Danske Fragtmænd agreement number (aftalenummer), 8 or 12 digits.”
Hub	Yes	The form says: “The two-letter hub your agreement belongs to, for example AR or GL.”
Label size	No	Pick 10 x 15 cm or 10 x 19 cm from the list. The form says: “The label your printer takes: 10 x 15 cm (default) or 10 x 19 cm.” Left empty, labels are 10 x 15 cm.
Test mode	No	A checkbox, off by default. The form says: “Use Danske Fragtmænd’s test environment. Requires a separate test API user from Danske Fragtmænd.”

Connect does nothing until Carrier name, API username, API password, Agreement number and Hub have a value. Zippendo saves your details without checking them with Danske Fragtmænd. A mistake shows up the first time you send a shipment. Test mode sends your shipments to Danske Fragtmænd’s test system. A test API user works only with Test mode on, and a production user only with it off. Leave it off for real orders. See Test mode.

After you connect

The carrier appears on My carriers with a Connected badge. You choose the product on each shipment or in a shipping rule, not on this form. See Carrier products and services. A product, goods type or service that is not on your agreement is refused when you send, and the shipment shows Danske Fragtmænd’s reason.

Product	Use it for	Weight limit
Bilpakke (business), Bilpakke (private)	Parcels to a business or private address in Denmark	20 kg per parcel
Erhvervsbilpakke	Business parcels in Denmark	20 kg per parcel
Stykgods (business), Stykgods (private)	General cargo: goods over 20 kg or larger than a parcel	3000 kg
Palle (business), Palle (private)	EUR, half or quarter pallets	1000 kg per pallet
Pakkeshop	Delivery to a Danske Fragtmænd service point in Denmark	15 kg per parcel
Bilpakke return, Erhvervsbilpakke return, Stykgods return, Palle return (return shipments)	Your customer in Denmark sends goods back to your address	The same as the matching product

Your agreement sets the real weight limits. Every parcel needs a weight. Danske Fragtmænd takes weights in whole kilograms, so Zippendo rounds up: a 2.1 kg parcel is sent as 3 kg. Night delivery, crane delivery, time slots and dangerous goods are arranged with Danske Fragtmænd directly.

Services and extra details

Choose services and fill in the extra details on the shipment or in a shipping rule. Each product lists the ones it offers.

Service or detail	What it does
Delivery without receipt	The driver may deliver without a signature, at your risk.
Carry-in	The driver carries the goods in to the receiver.
Delivery notification (email/SMS)	Danske Fragtmænd notifies the receiver. Needs the receiver’s email address or phone number.
Goods insurance	Insures the goods. Fill in Insured amount (DKK) and Insurance class.
Pallet type	Required on pallet products: EUR pallet (PL1), Half pallet (PL2) or Quarter pallet (PL4).
Goods type	The goods type code from your agreement. Leave it empty to use `CLL`.
Goods description	What the parcels contain. Leave it empty and Zippendo uses the order lines.
Delivery remark	A note for the driver.
Label format	PDF, or ZPL for a thermal label printer.
Exchange EUR pallets, Exchange half pallets, Exchange quarter pallets	Palle (business) only: pallets the driver takes back from the receiver in exchange.

Pakkeshop (service points)

Pakkeshop delivers to a service point. Choose the service point in the Service point section of the shipment before you send. See Pick a service point and Service points.

Returns

Danske Fragtmænd emails the return label to your customer, so a return needs your customer’s email address. Zippendo does not print a return label. To create a return, see Inbound and returns.

Pickups, tracking and customs

Danske Fragtmænd is not available under Pickups. See Schedule a pickup for the carriers that are. Instead, every shipment you send is its own pickup order: Danske Fragtmænd picks it up on the day you send it, within the pickup times of your agreement.
The shipment form has no Pickup details section for Danske Fragtmænd, so you cannot choose a later day there. A shipment created through the Zippendo API can ask for a later pickup date and a time window.
Danske Fragtmænd asks for an end-of-day list in two copies, for the driver to sign at pickup. Zippendo does not print this list, so ask Danske Fragtmænd how to get it for your agreement.
Zippendo fetches tracking updates from Danske Fragtmænd about once an hour. There is nothing to set up. The tracking link opens Danske Fragtmænd’s tracking page. See Carrier tracking webhooks.
Danske Fragtmænd ships within Denmark only, so no shipment needs customs documents.

Change or remove the connection

To change it, open Carriers → My carriers and click Edit carrier on the card. The Edit carrier page has two sections:

General: Carrier name, and Brand if your organization has brands.
Carrier settings: API username, API password, Agreement number, Hub, Label size and Test mode.

Click Save. You see “Carrier updated”. To remove it, click Delete on the same page, type the carrier name in capital letters, and click Delete. Shipping rules that use this carrier are deleted with it. Shipments you already sent keep their labels and tracking numbers.

Common problems

What you see	What to do
”Couldn’t connect the carrier. Try again.”	Check that every required field has a value, then try again.
”You’ve reached your plan’s limit. Upgrade your plan or remove something you no longer use.” or “You’re over your plan’s limits. Upgrade your plan or remove what you no longer use.”	Your plan’s carrier limit is reached. See Billing and usage.
”The carrier rejected your login details. Update the carrier credentials under Carriers.” when you send	The API username or API password is wrong, or the user does not match Test mode. Save the right password on Edit carrier. The next shipment uses it. If Danske Fragtmænd unlocks your API user without changing the password, wait about 5 minutes before you send again.
”The carrier’s settings are incomplete or not valid. Check them under Carriers.”	The Agreement number or Hub is wrong, or your API user is not enabled for tracking or the service point search. Check both values against your agreement, or ask [email protected] to enable the API user.
”The selected carrier product does not ship between these countries. Choose a different product.”	The sender or the receiver is outside Denmark. Danske Fragtmænd ships within Denmark only.
”This product delivers to a service point. Select a service point before sending.”	Choose a service point for Pakkeshop on the shipment.
”Some options for this carrier product are missing or not valid. Check the shipment’s services and options, then try again.”	A detail is missing: Pallet type, a parcel weight, the insured amount, or the receiver’s email address or phone number for a notification. The shipment shows what is missing.
”Danske Fragtmænd couldn’t create the shipment.”	Danske Fragtmænd refused the shipment, for example a return without your customer’s email address, or a service that is not on your agreement. The shipment shows the reason. Fix it and send again.
”The carrier did not respond. Try again in a moment.”	Danske Fragtmænd did not answer, and nothing was created. You can send the shipment again.
”The carrier accepted the shipment but its label couldn’t be downloaded. The parcel will still be collected. Use Fetch label on the shipment to try again.”	Click Fetch label on the shipment.
”The connection to the carrier was lost before it answered. Zippendo has no confirmation that the shipment was created, so check with the carrier before sending again.”	The connection dropped, or Danske Fragtmænd’s answer did not say whether it created the shipment. Look the shipment up in WebFragt before you send it again.
”The carrier rejected this. Check the carrier’s reason, correct the details and try again.”	Danske Fragtmænd refused the request. Read the reason on the shipment, correct the details and send again.
”We can’t reach the carriers right now. Try again in a moment.”	Zippendo cannot reach the carriers at the moment. Wait a moment and send again.

More help: Carrier authentication failures.

Overview

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Connect Danske Fragtmænd

Before you start

Connect Danske Fragtmænd

Fields on the form

After you connect

Services and extra details

Pakkeshop (service points)

Returns

Pickups, tracking and customs

Change or remove the connection

Common problems

​Before you start

​Connect Danske Fragtmænd

​Fields on the form

​After you connect

​Services and extra details

​Pakkeshop (service points)

​Returns

​Pickups, tracking and customs

​Change or remove the connection

​Common problems

​Related

Before you start

Connect Danske Fragtmænd

Fields on the form

After you connect

Services and extra details

Pakkeshop (service points)

Returns

Pickups, tracking and customs

Change or remove the connection

Common problems

Related