Connect means the catalog card opens a form and you can save credentials today. Request means the carrier is not on All Carriers — submit Carrier Requests. Every carrier on All Carriers is Connect, including deprecated Instabox (Legacy API). Every Integrations catalog card is Connect. There is no request flow for Slack, Klaviyo, or the other event apps.
Order channels
Orders in. Already documented — do not add a second connect page.Connect a carrier
Sidebar Carriers → All Carriers (?tab=all-carriers) → Connect. Catalog source: apps/carrier-server/src/carriers/*/config.ts (served as available-carriers). Every card below has a connect form.
Every form also asks Carrier name (required) and Brand (optional, only if the org has brands). Those are not repeated in the one-liners.
Request-only
No All Carriers card → you cannot connect it yet. Open Carrier Requests → Request Integration and submit test credentials. There is no fixed list of request-only carriers in the product; the form is free-text (Carrier Name, website, auth type).Connect an integration
Sidebar Integrations → Catalog (?tab=catalog) → Connect. Catalog source: packages/utils/src/integration-providers.ts. Screen chrome (events, test, delivery log, disconnect): Connect an integration. Provider setup essays: Integrations.
Every form also asks Connection Name (required) and Auto-send events (optional checkboxes). Those are not repeated in the one-liners.
Related
- Carrier credentials — shared connect/edit/delete chrome
- Sandbox mode — the Sandbox Mode checkbox
- Request a carrier integration
- Connect an integration — Integrations screen
- Carriers · Connect order channels