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Zippendo has no built-in Admin / Member roles on Team. Access is custom roles: a name plus a set of permission checkboxes. Assign a role when you invite someone, or change it later on their Team Members row. Walkthrough: Settings, team, and brands.

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Where it lives

Open the organization switcher → Manage (or Invite members), then Team. Custom Roles is the first block. Modal id: create-role-modal.

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Custom Roles

Custom Roles empty state with Create Role and Create Your First RoleCustom Roles empty state with Create Role and Create Your First Role

Custom Roles — empty state with Create Role

When roles exist, the table columns are:

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Create Custom Role

The dialog title is Create Custom Role. Subtitle: Define a custom role with specific permissions for your team members.
Create Custom Role dialog with Role Name, Description, Select All, and permission checkboxesCreate Custom Role dialog with Role Name, Description, Select All, and permission checkboxes

Create Custom Role — name, description, and every permission checkbox

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Fields

A footer line appears after the first selection: 1 permission selected / N permissions selected. Buttons: Cancel, Create Role. Toasts: Role created successfully / Failed to create role. Duplicate name: A role with this name already exists. (ROLE_NAME_EXISTS).

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Permission checkboxes

These are the only checkboxes in the dialog — 16 scopes, two columns. Each Read row uses the description View and read information. Each Write row uses Create, update, and delete. Labels come from formatScopeLabel (first letter of each segment capitalized; underscores become spaces). There are no separate checkboxes for orders, printers, billing, webhooks, automations, or brands.
Create Custom Role scrolled to Read/Write Shipping rules, Shipments, and AllCreate Custom Role scrolled to Read/Write Shipping rules, Shipments, and All

The rest of the grid — Shipping rules, Shipments, and All

1

Open the dialog

Click Create Role or Create Your First Role.
2

Name the role

Fill Role Name *. Description is optional.
3

Toggle permissions

Check the scopes this role should have, or click Select All.
4

Create Role

Click Create Role. The role appears in the table.

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Edit Custom Role

Edit (or a row click) opens the same dialog with title Edit Custom Role. Subtitle: Update role permissions for your team members. The submit button is Update Role. Fields and checkboxes are the same as create. Toasts: Role updated successfully / Failed to update role. Duplicate name still returns ROLE_NAME_EXISTS.

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Delete Role

Delete opens Delete Role. Subtitle: You are about to delete role “{name}”. Description: This will unassign the role from 1 member. / This will unassign the role from N members. Type the confirm text shown (role "NAME" in uppercase). Delete stays disabled until it matches. Confirming unassigns the role from its members. Toasts: Role deleted successfully / Failed to delete role.
ROLE_IN_USE (This role is assigned to members and cannot be deleted.) exists in error copy, but the delete handler unassigns members instead of refusing. Document the dialog you see: unassign, then delete.
Assign the role from Invite New Member or the Role column on Team Members. See Invite team members.