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Zippendo is a shipping and fulfilment hub for e-commerce teams. You connect the carriers you already use, sync orders from your store, create labels, and keep tracking in one dashboard — instead of logging into each carrier portal. These tutorials are click-through walkthroughs of the Zippendo client (app.zippendo.com). They show the screens you open, the buttons you click, and the result you should see. Use them when you want to learn the product by doing the work, not when you need a field-level reference.
Zippendo dashboard with fulfilment overview, orders, and shipmentsZippendo dashboard with fulfilment overview, orders, and shipments

The Zippendo dashboard after carriers and orders are connected

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What Zippendo is for

Most teams run day-to-day fulfilment in the dashboard:
  1. Connect a carrier (PostNord, GLS, DHL, Bring, and others) so pricing, labels, and tracking use your real account.
  2. Add a sender address — the “from” address printed on labels.
  3. Create a shipment manually, or from a synced store order.
  4. Print or download the label, hand the parcel to the carrier, and follow tracking as the status moves to dispatched.
You can stop there. When you are ready, Zippendo also covers:
  • Order channels — Shopify, WooCommerce, or a custom channel so orders appear under Orders without copy-paste.
  • Shipping rules — pick carrier and product from weight, destination, channel, and similar conditions.
  • Checkout rates — show those rules as live shipping options in Shopify or WooCommerce checkout (including pickup points).
  • Returns — create a return shipment from a dispatched outbound one when a return rule is configured.
  • Brands, team, and printers — separate consumer labels, invite colleagues, and auto-print when a shipment is sent.
You do not need every feature on day one. Start with one carrier and a manual shipment, then add channels and rules when the volume justifies it.
These tutorials walk the dashboard. If you fulfil from your own WMS, ERP, or checkout, start with the REST API quickstart and webhooks instead, then come back here for the screens your ops team will still use.

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How to use this series

Each tutorial is a single job (connect Shopify, print a label, invite a teammate). Read them in order if you are new; skip to the one that matches the screen you are on if you already ship. Suggested path for a new workspace
1

Get the workspace ready

Getting started covers sign-in, the onboarding checklist, and your first sender address. Dashboard shows where everything lives after you land in the app.
2

Ship a parcel

Carriers → Create a shipment → Labels and printing → Tracking. That is the core loop: connect, book, print, follow.
3

Connect your store (optional)

Connect Shopify or Connect order channels so orders sync in. Then use Orders to fulfil from the order instead of retyping the address.
4

Automate repeats

Shipping rules choose the product for you. Checkout shows those options to shoppers. Returns covers sending a parcel back.
5

Set up the company

Settings, team, and brands is for invites, roles, and running more than one consumer label in the same organization.
You need at least one sender address and one connected carrier before you can create a shipment. Everything else in this series is optional until you need it.
Tutorials vs the rest of the docs When a tutorial mentions a control, it should link to the matching how-to. Statuses and reference stay in Documentation. You do not have to read both; follow the tutorial, then open the how-to if a field is unclear. Example pairs: Create a shipment ↔ Send a shipment, Labels and printing ↔ Printer jobs, Dashboard ↔ Ask Zippy.

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Getting started

Getting started

Create your account, complete onboarding, and add the sender address labels need.

Dashboard

Lifetime stats, shipment analytics, recent cargo, and jumps into orders.

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Shipments and labels

Create a shipment

Book a parcel from Shipments or from an order: carrier, product, parties, and parcels.

Labels and printing

Download, print, or auto-print shipping labels (PDF or ZPL).

Tracking

Follow a shipment after dispatch and read what each status means.

Carriers

Connect PostNord, GLS, DHL, and others; manage products and test mode.

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Orders and channels

Orders

Browse synced orders, open an order, and create a shipment from it.

Connect Shopify

Install Zippendo on a Shopify store and confirm orders sync into the dashboard.

Connect order channels

WooCommerce, custom channels, and managing more than one store.

Checkout

Show live carrier rates and pickup points at Shopify or WooCommerce checkout.

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Automation

Shipping rules

Route orders to a carrier product by weight, destination, channel, and brand.

Returns

Create a return shipment from a dispatched outbound shipment.

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Account

Settings, team, and brands

Organization settings, invites and roles, and separate brands on one bill.

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If you already know the destination

Prefer a short checklist without screenshots? Use the onboarding checklist. For a one-page product summary, see What is Zippendo?.