The dashboard after you land — greeting, freshness controls, four stats, Shipment analytics, and Order flow health
The same page scrolled: Cargo shipping list and Shipping revenue sit below the charts
Use it as a daily starting point
1
Read the greeting and freshness
The heading is time-of-day copy: Good morning, Good afternoon, or Good evening, plus Hi and your name. On the right, Updated shows how recent the payload is. Refresh recomputes it. Export CSV downloads the same snapshot.
2
Scan the four stats
Check Total shipments, In transit, Total orders, and Fulfilled orders. Each card has a month-over-month chip and a twelve-month sparkline. Use the arrow on a card to open the matching list.
3
Check order flow health
Order flow health shows fulfillment rate and how orders sit in Fulfilled, Processing, Pending, and Partial. That tells you whether the queue is moving or stuck.
4
Open work from the cargo list
Scroll to Cargo shipping list. Click a row to open that shipment. Use Shipping revenue beside it if you need a quarterly view of booked value.
Headline stats
The top row is four cards:
The large number is a lifetime count. The percentage chip compares the last two complete months. The sparkline is monthly history for that metric over the last twelve months.
Click the arrow (View all) on a card to go straight to the list.
Shipment analytics and order flow health
Under the stats, two charts sit side by side. Shipment analytics plots monthly shipment volume (last twelve months) with a dashed Median line. Above the bars you get:- Total delivery — all shipments
- On Delivery — shipments currently in transit
- Pendings — still open (draft, pending, or on hold)
- Fulfillment rate — fulfilled orders ÷ total orders
- Bars for the busiest statuses (for example Fulfilled, Processing, Pending, Partial)
- Totals for Fulfilled, Active orders (everything except fulfilled and cancelled), and Total orders
Recent shipments and revenue
Scroll past the charts. The lower row is Cargo shipping list and Shipping revenue.
Scroll down for Cargo shipping list (latest shipments) and Shipping revenue (this year by quarter)
The dashboard does not let you pick a custom date range. Change what you see by switching organization or brand (see below), or by opening Orders / Shipments and filtering there.
Refresh, cache, and CSV
The payload is cached for about an hour per organization and brand.- Updated — relative time, with an exact timestamp on hover
- Refresh — bypasses the cache and recomputes. Toast: Dashboard updated
- Export CSV — downloads the numbers and lists on screen (overview, monthly shipments, quarterly revenue, orders by status, recent shipments)
Brand scope
The dashboard follows the active brand in your session. Switching brand does not change the URL (/{org}/dashboard stays the same). The counts, charts, and cargo list recompute for that brand only.
Open the organization control at the bottom of the sidebar. If the organization has brands, a Brands section appears. All brands is the house-wide view.
The Nordlys workspace in these screenshots has no brands, so that section is hidden. When you do have brands, the same dashboard layout is scoped — you do not get a second set of filters on the page. Setup is in Settings, team, and brands and Brands. Organization switching is in Switching organizations.
Empty vs populated
A populated dashboard looks like the frames above: non-zero stats, a twelve-month chart, status bars, and rows in Cargo shipping list. A new or unused workspace still renders the same cards. Counts stay at 0, the charts are flat, and the cargo table is empty. That is expected until you create a shipment or sync orders. If onboarding is still incomplete, a Get shipping ready card appears above the stats, with a progress ring and a button to the next setup step (sender address, carrier, or channel). Dismissing setup is covered in Getting started. If you are near your plan’s included shipments, a usage banner can appear at the top of the same page (from 80% of the monthly included volume).The dashboard never hides cards when data is missing. Empty is zeros and blank charts, not a different layout.
What to open next
Orders
Fulfil synced channel orders from the list and order detail.
Create a shipment
Book a label from Shipments or from an order.
Labels and printing
Send a pending shipment and print the label.
Getting started
Sender address, first carrier, and the setup checklist.