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Each shipment can store a label printer and a document printer. Zippendo uses those ids when you send the shipment (if auto-print is on) and when you print from Documents. Shipping-rule printers override the shipment’s ids when a rule is applied — see Auto-print labels and documents. Walkthrough: Labels and printing. Devices: Add a printer.

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On shipment detail

Open a shipment. On Overview, the Printer settings card sits with shipping rule and other side cards. When configured: Header button: Configure.
Shipment Overview Printer settings card showing No printers and Not configuredShipment Overview Printer settings card showing No printers and Not configured

Printer settings on a shipment with no printers selected

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Configure modal

Modal id shipment-printer-settings. Title Printer settings. Subtitle Choose where labels and documents are sent when this shipment is printed. Loading: Loading printers… Save (pending Saving…) / Cancel. Success toast: Printer settings updated. Failure: Failed to update printer settings. Clearing a printer (choose None) stores null for that field.
Printer settings dialog with Label printer and Document printer dropdownsPrinter settings dialog with Label printer and Document printer dropdowns

Printer settings modal — Label printer and Document printer, each with None

Only Active printers are listed. Pending Approval and Disabled devices do not appear. Approve them first — Authorize the printer client.

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On Create Shipment

The Printer Settings card is on /dashboard/shipments/create (standalone create). Same option lists as the detail modal: None plus Active printers of the matching type. Optional — leave None if you print later from Documents.
Create Shipment Printer Settings card with Label Printer and Document Printer set to NoneCreate Shipment Printer Settings card with Label Printer and Document Printer set to None

Create Shipment Printer Settings — Label Printer and Document Printer default to None

On Documents, Print All or a row Print opens Print Documents (printer-select-modal) when the shipment (or its shipping rule) does not already have the printers this print needs. Help: Select which printer(s) to use for this shipment’s documents. Print / Cancel. There is no None here — you must pick a printer for each select that is shown. Print stays disabled until those selects have a value. Amber warnings: Toasts after confirm: {{count}} print job created / print jobs created, or {{count}} document failed to print / documents failed to print. Offline printer: The printer is offline.
Print Documents modal asking for a Label Printer with a count of labels to sendPrint Documents modal asking for a Label Printer with a count of labels to send

Print Documents after Print All — pick a label printer for this print

Follow jobs on the printer’s Jobs tab — Printer jobs.