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PostNord books Nordic parcel labels from Zippendo (home, parcel, MyPack Collect, and returns) with tracking and customs support. The catalog card copy is: Book PostNord shipments from Zippendo with label printing, tracking, and customs support across the Nordic region. Catalog slug: postnord. This page is the PostNord connect form. Shared chrome: Carrier credentials. Inventory: Connect a carrier or integration. Walkthrough: Carriers.
You do not enter a PostNord platform API key. Zippendo is a PostNord Partner and supplies that. You only enter your customer number and which PostNord country the agreement is with.

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Prerequisites

  • A PostNord shipping agreement in Denmark, Sweden, Norway, or Finland.
  • Your PostNord customer number (kundenummer) — 8–9 digits per the form helper.
  • The country that matches that agreement (this selects the issuer: Z11–Z14).
  • Optional: a different customer number for returns.
  • Permission to create carriers in the organization.

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Connect from All Carriers

1

Open All Carriers

Sidebar Carriers. Page title Carriers / Integrations. Tabs: My Carriers (?tab=my-carriers) and All Carriers (?tab=all-carriers).
2

Find PostNord

Card title PostNord. Connect and Learn more (opens postnord.com in a new tab).
3

Click Connect

Modal id connect-carrier-modal. Title Create new carrier. Subtitle Fill out the information below to create a new carrier.
4

Fill required fields

Carrier name, then Customer Number and Country. Scroll Optional Fields for a return number and sandbox.
5

Create

Create (pending Creating…) or Cancel. Success toast: Carrier created successfully. Failure copy: Failed to create carrier. Please try again.
All Carriers grid with the PostNord card, Connect, and Learn moreAll Carriers grid with the PostNord card, Connect, and Learn more

PostNord on All Carriers — Connect and Learn more

Create new carrier dialog for PostNord with Customer Number and Country dropdownCreate new carrier dialog for PostNord with Customer Number and Country dropdown

Create new carrier for PostNord — Customer Number and Country

PostNord connect form scrolled to Return Customer Number and Sandbox ModePostNord connect form scrolled to Return Customer Number and Sandbox Mode

PostNord optional fields — Return Customer Number and Sandbox Mode

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Shared fields

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PostNord credentials

There is no API key, client secret, or username field. Those are platform credentials.
Leave Sandbox Mode off for live orders. Details: Sandbox mode.

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After you connect

The connection appears on My Carriers (Connected, Edit Carrier). Products depend on Country — Carrier products and services. Typical outbound names: Mypack Home / PostNord MyPack Home / Postnord Home, PostNord Parcel / Parcel, and collect products Mypack Collect / PostNord MyPack Collect / MyPack Collect. Inbound: PostNord Return and Return Pickup (not every country lists pickup returns). Sender country follows the issuer you picked.

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MyPack Collect (droppoint)

Collect products are service-point products. On Create Shipment pick a Service Point on the Drop Point card. Pick a service point. Error: This carrier product delivers to a service point — select a droppoint before sending. PostNord connections do appear in Pickups — Schedule a pickup. Tracking is pulled on a schedule. No tracking-webhook field on edit — Carrier tracking webhooks. PostNord generates customs documents and commercial invoices.

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Edit

My Carriers → Edit Carrier. Title Edit your carrier.
  • General — Carrier name, Brand when brands exist.
  • Carrier settings — Customer Number, Country, optional return number, Sandbox Mode.
Save → Carrier updated successfully. Changing Country changes which products the shipment form offers.
Edit your carrier for PostNord with Customer Number, Country, Return Customer Number, and Sandbox ModeEdit your carrier for PostNord with Customer Number, Country, Return Customer Number, and Sandbox Mode

Edit your carrier for PostNord — customer number, country, sandbox

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Delete

Delete on Edit your carrier. Title Delete Carrier. Type the carrier name in uppercase to enable Delete. Toast: Carrier deleted successfully. Booked shipments keep labels and tracking.

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Common errors

Picking Sweden with a Danish kundenummer (or the reverse) is a common booking failure. The Country dropdown must match the agreement.