ups.
This page is the UPS connect form. Shared chrome for every carrier: Carrier credentials. Inventory of every connector: Connect a carrier or integration. Walkthrough: Carriers.
You do not pick a sender address on this form. Add addresses under Manage → Addresses. The address is chosen on the shipment or on a shipping rule.
Prerequisites
- A UPS shipper account number (6 characters — billed on every shipment and pickup).
- An app on the UPS Developer Portal with a Client ID and Client Secret. The form helpers name that portal; Zippendo does not open it for you.
- Production APIs on that app may need UPS product approval. The same Client ID / Secret can be pointed at the Customer Integration Environment when Sandbox Mode is on.
- Permission to create carriers in the organization. You can connect UPS more than once if each connection has its own Carrier name.
Connect from All Carriers
1
Open All Carriers
Sidebar Carriers. Page title Carriers / Integrations. Header tabs: My Carriers (
?tab=my-carriers) and All Carriers (?tab=all-carriers).2
Find UPS
Card title UPS. Buttons: Connect and Learn more (opens ups.com in a new tab).
3
Click Connect
Modal id
connect-carrier-modal. Title Create new carrier. Subtitle Fill out the information below to create a new carrier.4
Fill required fields
Shared fields first, then Carrier Configuration → Required Fields. Scroll Optional Fields for Sandbox Mode. Empty required values make Create return without saving.
5
Create
Click Create (shows Creating… while the request runs) or Cancel. Success toast: Carrier created successfully. Failure copy in the modal: Failed to create carrier. Please try again.
UPS on All Carriers — Connect and Learn more
Create new carrier for UPS — Client ID, Client Secret, Account Number
Shared fields
These appear on every connect dialog, including UPS.UPS credentials
Carrier Configuration splits into Required Fields and Optional Fields. Client Secret uses a password input because the label contains “Secret”. Each helper is catalog copy. Placeholder on text fields is the same helper.
UPS uses OAuth: Zippendo exchanges Client ID + Client Secret for a bearer token, then bills the Account Number.
Create those values on the UPS Developer Portal after you sign in. That portal did not load as a public page from here (HTTP/2 timeouts), so there is no screenshot — open it from your UPS developer account.
developer.ups.com is login-walled. We do not screenshot a private UPS dashboard.
UPS optional fields — Sandbox Mode
After you connect
The connection appears on My Carriers with a Connected badge and Edit Carrier. Products are not on this form — they appear when you create a shipment or save a shipping rule. See Carrier products and services. Outbound products include UPS Next Day Air, UPS 2nd Day Air, UPS Ground, UPS 3 Day Select, UPS Next Day Air Saver, UPS Next Day Air Early, UPS 2nd Day Air A.M., UPS Standard, UPS Express 12:00, UPS Access Point Economy, UPS Worldwide Express, UPS Worldwide Express Plus, UPS Worldwide Saver, UPS Worldwide Expedited, UPS Worldwide Economy DDU, UPS Worldwide Economy DDP, UPS Worldwide Express Freight Midday, and UPS Worldwide Express Freight. Inbound Return variants exist for services that support returns. Extra services can include Saturday Delivery, Signature required, Adult signature required, and on returns Email return label to customer (no printed label). Additional options include Label Format (PNG (4x6) / ZPL (thermal)) and billing (Bill shipper (my account), Bill receiver’s UPS account, Bill third party’s UPS account).Access Point (service point)
UPS Access Point Economy is always a service-point product. These also have an (Access Point) variant: UPS 2nd Day Air, UPS Ground, UPS 3 Day Select, UPS Next Day Air Saver, UPS Standard, UPS Worldwide Express, and UPS Worldwide Saver. On Create Shipment pick a Service Point on the Drop Point card before send. Error: This carrier product delivers to a service point — select a droppoint before sending. How to pick: Pick a service point. Naming: Droppoint vs service point. UPS does not appear in Pickups. That list is Bring and PostNord only — Schedule a pickup. Tracking is pulled on a schedule. There is no tracking-webhook field on Edit your carrier — Carrier tracking webhooks. UPS generates customs documents and commercial invoices for international shipments — Customs and documents.Edit
On My Carriers, click Edit Carrier. Page title: Edit your carrier. URL/dashboard/carriers/:id.
Two cards:
- General — Carrier name (helper: Update the name of your carrier), plus Brand when brands exist.
- Carrier settings — the same UPS fields as connect, including Sandbox Mode.
Delete
On Edit your carrier, click Delete. Modal idglobal-delete-modal. Title Delete Carrier. Subtitle You are about to delete carrier “{{name}}”. Body: This will permanently delete carrier “{{name}}”. This action cannot be undone. Type the carrier name in uppercase to enable Delete. Toast: Carrier deleted successfully. Failure: Failed to delete carrier.
Booked shipments keep their labels and tracking.
Common errors
Auth failures after send: Carrier authentication failures.