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Matkahuolto books Finnish parcel-point, home, business, freight, and return labels from Zippendo. The catalog card copy is: Ship with Matkahuolto through Zippendo — parcel points and lockers, home and business delivery, freight, and customer returns across Finland and abroad. Catalog slug: matkahuolto. This page is the Matkahuolto connect form. Shared chrome for every carrier: Carrier credentials. Inventory of every connector: Connect a carrier or integration. Walkthrough: Carriers.
You do not pick a sender address on this form. Add addresses under Manage → Addresses. The address is chosen on the shipment or on a shipping rule.
You do not enter Matkahuolto’s platform user ID or password. Zippendo supplies those. You only store your sender Account number.

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Prerequisites

  • A Matkahuolto sender account number (SenderId). Required on every booking — shipments cannot be created without it. Learn more opens Matkahuolto corporate customers.
  • Permission to create carriers in the organization. You can connect Matkahuolto more than once if each connection has its own Carrier name.

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Connect from All Carriers

1

Open All Carriers

Sidebar Carriers. Page title Carriers / Integrations. Header tabs: My Carriers (?tab=my-carriers) and All Carriers (?tab=all-carriers).
2

Find Matkahuolto

Card title Matkahuolto. Buttons: Connect and Learn more (opens the corporate-customers page in a new tab).
3

Click Connect

Modal id connect-carrier-modal. Title Create new carrier. Subtitle Fill out the information below to create a new carrier.
4

Fill required fields

Shared fields first, then Carrier Configuration → Required Fields (Account number). Optional Fields is Sandbox Mode. Empty required values make Create return without saving.
5

Create

Click Create (shows Creating… while the request runs) or Cancel. Success toast: Carrier created successfully. Failure copy in the modal: Failed to create carrier. Please try again.
All Carriers grid with the Matkahuolto card, Connect, and Learn moreAll Carriers grid with the Matkahuolto card, Connect, and Learn more

Matkahuolto on All Carriers — Connect and Learn more

Create new carrier dialog for Matkahuolto with required Account number and optional Sandbox ModeCreate new carrier dialog for Matkahuolto with required Account number and optional Sandbox Mode

Create new carrier for Matkahuolto — Account number and Sandbox Mode

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Shared fields

These appear on every connect dialog, including Matkahuolto.

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Matkahuolto credentials

Carrier Configuration splits into Required Fields and Optional Fields. Each helper is catalog copy. Placeholder on Account number is the same helper. There is no API key or password field. Zippendo is the Matkahuolto API user.
Leave Sandbox Mode off for live orders. Details: Sandbox mode.

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After you connect

The connection appears on My Carriers with a Connected badge and Edit Carrier. Products are not on this form — they appear when you create a shipment or save a shipping rule. See Carrier products and services. Outbound products include Jakopaketti (business delivery), Kotijakelu (home delivery), XXS-luukkujakelu (mail-slot delivery), Lavarahti (pallet home delivery), Rahti (freight), Lähellä-paketti (parcel point), XXS (parcel point), Ulkomaan Lähellä-paketti (international parcel point), Ulkomaan Jakopaketti (international business delivery), and Ulkomaan Kotijakelu (international home delivery). Inbound: Asiakaspalautus (customer return) and Ulkomaan asiakaspalautus (international return). Extra options can include Receiver language (Finnish, Swedish, English), Contents description, and on some products Request pickup.

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Parcel point products (droppoint)

Lähellä-paketti (parcel point), XXS (parcel point), and Ulkomaan Lähellä-paketti (international parcel point) are service-point products. On Create Shipment pick a Service Point on the Drop Point card before send. Error: This carrier product delivers to a service point — select a droppoint before sending. How to pick: Pick a service point. Naming: Droppoint vs service point. Matkahuolto does not appear in Pickups. That list is Bring and PostNord only — Schedule a pickup. Some products expose Request pickup as an additional option on the shipment. Tracking is pulled on a schedule. There is no tracking-webhook field on Edit your carrier — Carrier tracking webhooks. Matkahuolto generates customs documents for international lanes. It does not generate a commercial invoice in Zippendo — Customs and documents.

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Edit

On My Carriers, click Edit Carrier. Page title: Edit your carrier. URL /dashboard/carriers/:id. Two cards:
  • General — Carrier name (helper: Update the name of your carrier), plus Brand when brands exist.
  • Carrier settings — Account number and Sandbox Mode.
Header actions: Delete and Save (pending Saving…). Success toast: Carrier updated successfully. Loading: Loading carrier…. Load failure: Failed to load carrier. Please try again. Save failure: Failed to update carrier. Please try again. Shared delete chrome: Carrier credentials.

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Delete

On Edit your carrier, click Delete. Modal id global-delete-modal. Title Delete Carrier. Subtitle You are about to delete carrier “{{name}}”. Body: This will permanently delete carrier “{{name}}”. This action cannot be undone. Type the carrier name in uppercase to enable Delete. Toast: Carrier deleted successfully. Failure: Failed to delete carrier. Booked shipments keep their labels and tracking.

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Common errors

Auth failures after send: Carrier authentication failures.