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Data export gives you a copy of everything your organization has put into Zippendo, as one archive to download. You find it on Settings → Organization, below Branding and above the Danger zone. To open Settings, click your organization name at the bottom of the sidebar, then click Manage. Walkthrough: Settings, team, and brands. This is the full organization archive. To download the numbers behind the Dashboard charts instead, see Export dashboard CSV.

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What the archive contains

Download everything your organization has put into Zippendo: company and team member details, shipments and orders including receiver information and tracking history, and your integration setup. Login details are never included.
There is nothing to choose: every export includes all of the above.
Data export card with a status line and Request exportData export card with a status line and Request export

Data export - status, Request export, and Download when an archive is ready

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Export your data

1

Open Data export

Go to Settings → Organization and scroll to Data export.
2

Request the export

Click Request export. You see We’re preparing your export. You’ll get an email when it’s ready. The button shows Preparing… while the archive is being built.
3

Wait for the email

This can take a few minutes for large accounts. We’ll email you when it’s ready. You can leave the page in the meantime.
4

Download

Come back to Data export and click Download. The card shows the last day you can download the archive, for example Available to download until 25 September 2026. After that day, request a new export.

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Status messages

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If something goes wrong

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Before you delete your organization

Export your data before you ask for your organization to be deleted. After deletion is scheduled, you can still export for a short period. See Danger zone.