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Branding puts your logo and colors on the documents Zippendo makes for your shipments, such as packing slips and invoices. Set it once for the organization, and give a brand its own logo and colors if you use brands. The Branding section sits on Settings → Organization, below the name and customs identifiers. To open it, click the organization switcher at the bottom of the sidebar, then Manage. For the full walkthrough, see Settings, team, and brands.
Custom branding is included on Growth, Pro and Enterprise. On Free and Standard, the Branding section is grayed out with a button to upgrade, and documents use neutral Zippendo branding. See Billing and usage.
To change branding, you need a role with Edit organization or Edit everything. See Roles and permissions.

Organization logo and colors

Branding section with logo upload, Primary color, Secondary color and SaveBranding section with logo upload, Primary color, Secondary color and Save

Branding - logo, Primary color, Secondary color, then Save

A color code is # followed by six letters or digits. If you type something else, you see Enter a valid hex color, e.g. #1D4ED8.
1

Upload a logo

Drop a PNG, JPEG or WebP file onto the box, or click it to browse. You see Logo uploaded.
2

Set the colors

Pick Primary color and Secondary color with the swatch, or type a color code.
3

Click Save

Save only saves the colors. It stays grayed out until you change a color and both codes are valid. You see Branding updated.

If something goes wrong

Logo and colors for a brand

Each brand can have its own logo and colors. Open Settings → Brands and click the brand. The Document branding section (Logo and colors for this brand’s packing slips and invoices.) has: Anything you leave empty uses the organization’s logo or color. Click Save changes at the top of the page to save the colors. You see Brand updated. If a logo upload fails, you see Couldn’t update the logo. Shipments that belong to a brand get that brand’s branding on their documents. Shipments without a brand use the organization’s.