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Connect DAO Denmark to create DAO labels from Zippendo for home delivery in Denmark, delivery to a DAO service point, parcels to other European countries and returns. This page covers DAO only. The fields every carrier shares are on Carrier credentials. Walkthrough: Carriers.

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What you need from DAO

  • A DAO agreement with access to DAO’s parcel system.
  • Your DAO customer ID (kundeid) and API password (kode). DAO gives you both. The API password is not necessarily the password you use on dao.as, so ask DAO if you are not sure.

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Connect DAO Denmark

1

Open All carriers

In the sidebar, click Carriers, then the All carriers tab.
2

Click Connect on DAO Denmark

Find the DAO Denmark card and click Connect. (Learn more opens dao.as.)
3

Fill in the form

The Connect carrier window opens. Carrier name is already filled in with “DAO Denmark”. Fill in Customer ID and API password. Test mode is under Optional fields.
4

Click Connect in the window

You see Carrier connected. DAO Denmark now appears on My carriers marked Connected.
All carriers with the DAO Denmark card and its Connect and Learn more buttonsAll carriers with the DAO Denmark card and its Connect and Learn more buttons

The DAO Denmark card on All carriers

Connect carrier window for DAO Denmark with the required Customer ID and API passwordConnect carrier window for DAO Denmark with the required Customer ID and API password

Connect carrier for DAO Denmark - Customer ID and API password

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What to enter

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Test or live

DAO uses the same Customer ID and API password for testing and for real shipments. With Test mode on, DAO receives your shipments marked as tests. Turn it off before you ship real orders. More in Test mode.

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After you connect

You choose a DAO product when you create a shipment or a shipping rule. See Carrier products and services. You send from Denmark, and each parcel can weigh 0.1 to 25 kg.
  • Service points: for daoSHOP, choose the service point in the Service point section of the shipment before you send. See Pick a service point. For daoSHOP Return, your customer picks the service point when they drop off the parcel, so you do not choose one.
  • Pickups: DAO is not available under Pickups.
  • Tracking: Zippendo fetches tracking from DAO regularly. There is nothing to set up.
  • Customs: DAO does not create customs documents in Zippendo.

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If the connection fails

Zippendo saves your DAO details without checking them. A mistake shows up the first time you send a shipment. More help: Carrier authentication failures.

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Change or remove the connection

  • Change: on My carriers, click Edit carrier. Update the fields under Carrier settings and click Save.
  • Remove: on the same page, click Delete, type the carrier name in capital letters (for example DAO DENMARK) and click Delete. Shipping rules that use this carrier are deleted too. Shipments you already sent keep their labels and tracking numbers.