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Use Schedule pickup on the Pickups page.

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Step by step

1

Open Pickups

Click Pickups in the sidebar, then Schedule pickup.
2

Choose the carrier and address

Pick the Carrier and the Pickup address where the carrier should collect the parcels. Only carriers that offer pickups appear: Bring, PostNord, DPD Polska, DPD Switzerland, DHL Parcel Benelux and DHL eCommerce Europe.
3

Choose the day

Pick the Pickup date. Fill in the carrier’s extra fields if you need them (see below), and any Special instructions (optional), such as a gate code.
4

Choose the shipments

Tick one or more shipments. You can only pick shipments that are Sent, were sent with the carrier you chose, and are not already on a confirmed pickup. The quick buttons Last 12 hours, Last 24 hours, Today and Last 48 hours tick recent shipments for you.
5

Send the request

Click Schedule pickup. Zippendo sends the request to the carrier, and the pickup appears in the list as Confirmed or Failed.

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Extra fields per carrier

  • PostNord
    • Earliest pickup time and Latest pickup time (both optional).
    • PostNord only collects international shipments: the sender country must differ from the pickup country. The form reminds you of this.
  • Bring
    • Service type: Parcel or Cargo (optional).
  • DPD Polska, DPD Switzerland, DHL Parcel Benelux and DHL eCommerce Europe have no extra fields. Each carrier’s own rules, such as countries and dates, are in Schedule a pickup.

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Brands

If your organization uses brands, you can give a pickup a Brand. It can then only include that brand’s shipments. A pickup without a brand can include shipments from any brand. You cannot change the brand after the pickup is scheduled. Developers can also set the brand through the API. Every field and message: Schedule a pickup.