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An order channel is a connection that sends orders into Zippendo, for example from your Shopify or WooCommerce webshop. Once a webshop is connected, its orders arrive in Zippendo, so you can create and send the shipments in one place.

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Where to find order channels

Click Order channels in the sidebar. The page has two tabs:
  • Connected: the Shopify stores, WooCommerce webshops and custom channels you have already connected.
  • Catalog: connect Shopify or WooCommerce, or create a custom channel for your own webshop or ERP system.

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Why connect a webshop

  • Orders in one place: new orders from your webshop appear under Orders in Zippendo.
  • Create shipments from orders: open an order and click Create shipment to choose the carrier and product. The shipment is linked to the order.
  • Stay in step: when you send a shipment, the order in Zippendo can change to Fulfilled, and for Shopify and WooCommerce the tracking number goes back to your webshop.

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Supported order channels

Connect one or more Shopify webshops by installing the Zippendo app from the Shopify App Store. New orders appear in Zippendo shortly after they are placed.

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Brands

If your organization uses brands, you can assign an order channel to one. The orders it brings in, and the shipments and documents made from them, then belong to that brand. Channels without a brand belong to the whole organization. For Shopify and WooCommerce, choose the Brand in the channel’s settings after connecting. The connect steps don’t ask for it. When you create a custom channel, you can choose the brand straight away.
On the Connected tab, Shopify webshops don’t show their brand and are not hidden by the brand filter. WooCommerce webshops and custom channels are.

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Next steps

Connecting Shopify

Step by step: connect your Shopify webshop and what to expect afterwards.

Connecting WooCommerce

Step by step: connect your WooCommerce webshop.

Custom channels

Connect your own webshop or ERP: signed order pushes, the API and SDKs.