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Use Pickups to ask a carrier to come and collect shipments you have already sent (status Sent) from your address.

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What pickups are for

  • Ask for one carrier visit for many sent shipments at once.
  • Plan the pickup in the same place where you send shipments and print labels.
  • See in Zippendo whether the carrier accepted the pickup.
Pickups work with Bring, PostNord, DPD Polska, DPD Switzerland, DHL Parcel Benelux and DHL eCommerce Europe. DHL eCommerce Europe picks up in France and Italy only.

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Pickup statuses

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What you see on the Pickups page

  • For each pickup: the status, carrier, pickup date, number of shipments, number of parcels and the carrier’s reference.
  • Schedule pickup to ask for a new pickup.
You cannot change or delete a pickup in Zippendo. To change or cancel a pickup the carrier has accepted, contact the carrier with the Carrier reference.

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Before you schedule a pickup

  • Connect Bring, PostNord, DPD Polska, DPD Switzerland, DHL Parcel Benelux or DHL eCommerce Europe (France and Italy only) under Carriers.
  • Save the address the carrier should collect from under Manage → Addresses. See Sender addresses.
  • Send at least one shipment with that carrier, so it has the status Sent.
The full steps are in Scheduling a pickup.