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Reset a forgotten password

  1. On the sign-in page, click Forgot password?.
  2. On Forgot your password?, enter the email address you use for Zippendo.
  3. Click Send reset link. You see Check your email.
  4. Open the email with the subject “Reset your password - Zippendo” and click the link.
  5. On Reset your password, enter your new password twice (in Enter new password and Confirm new password). Use at least 8 characters.
  6. Click Reset password. You see Password updated.
  7. Click Go to sign in and sign in with your new password.
The reset link works for 1 hour and only once. If you ask for another link, the older one stops working. If you see This link no longer works, click Request a new link.
Resetting your password signs you out on every device. Sign in again everywhere with the new password. If no email arrives, check your spam folder. For your security, Zippendo always shows Check your email, even when no account uses that address, so make sure you typed the address you signed up with. You can ask for a link up to 5 times per hour. If you sign in with Google and have never had a password, you can use Forgot password? to set one.

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Change your password while signed in

Your profile has no change-password field. To change your password, sign out and use Forgot password? on the sign-in page as described above.

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Security tips

  • Use a strong password that you do not use anywhere else.
  • Turn on two-factor authentication on your profile. See Profile, language, and two-factor authentication.
  • If you get a reset email you did not ask for, you can ignore it. Your password only changes if someone opens the link and sets a new one. If you are worried, reset your password yourself and contact support.