Do I need my own DPD Belgium agreement?

Yes. Zippendo uses your own DPD Belgium agreement and your own prices. We don't resell freight, so the shipping invoice keeps coming from DPD.

Can I ship with DPD Belgium from Luxembourg?

Yes. DPD Belgium serves senders in Luxembourg too, so you connect the same carrier and pick your Luxembourg address as the sender on the shipment or in a shipping rule.

Can my customers choose a DPD Pickup service point at checkout?

Yes. When a shipping rule uses DPD Pickup (service point), Shopify live checkout rates and the Zippendo WooCommerce plugin show nearby DPD Pickup service points in Belgium and Luxembourg, and the order arrives with the one the customer chose.

Which countries can I ship to with DPD Belgium?

DPD Classic and DPD Home deliver to Belgium, Luxembourg and the other EU countries. DPD Pickup delivers to service points in Belgium and Luxembourg, and the express products deliver within Belgium. Switzerland and the United Kingdom are not offered.

Does DPD Belgium support cash on delivery?

No. DPD Belgium no longer offers cash on delivery, so it is not available on DPD Belgium shipments in Zippendo.

When can I start shipping with DPD Belgium?

As soon as you have your DPD Belgium login. Ask DPD Belgium's Customer IT team for it and mention Zippendo, since DPD may need to enable your account first. Then add it in Zippendo and your shipping rules can book DPD Belgium shipments from the next order.

DPD Belgium integration for Shopify and WooCommerce

About DPD Belgium

DPD Belgium is DPD's parcel network in Belgium, and it also carries parcels for senders in Luxembourg. It delivers to business and home addresses in Belgium, Luxembourg and the rest of the EU, runs DPD Pickup service points in both countries, and offers timed express delivery within Belgium. For a webshop that ships from Belgium or Luxembourg, one DPD Belgium agreement covers local orders, orders to other EU countries and returns.

Why ship with DPD Belgium through Zippendo?

Zippendo is a shipping platform for webshops. You connect your own DPD Belgium login once, and from then on your orders become DPD shipments without anyone typing addresses into a carrier portal. You keep your DPD prices, DPD Belgium keeps invoicing you directly, and senders in Luxembourg use the same connection.

DPD Pickup service points in Belgium and Luxembourg

DPD Pickup delivers to the service point your customer chooses in Belgium or Luxembourg, and DPD tells the receiver by SMS or email when the parcel is ready. Your Shopify checkout can show live shipping rates from your own shipping rules, including nearby DPD Pickup service points, and the Zippendo checkout plugin adds the same selector to WooCommerce. The order arrives with the point the customer chose, and Zippendo books the parcel to it.

Business, home and express delivery

With shipping rules you decide once which DPD product an order should use: DPD Classic for business addresses, DPD Home for consumers with DPD's delivery notice, and DPD Express 10:00, 12:00 or 18:00 when a parcel within Belgium has to arrive by a set time. On DPD Classic you can add DPD Predict notification so the receiver hears about the delivery too. Zippendo books the shipment and sends the A6 label to your warehouse printer.

Returns from three countries

With DPD Return, a customer in Belgium, Luxembourg or the Netherlands sends a parcel back to your address on your own DPD agreement. The return label comes with a receipt page your customer keeps when they hand the parcel to DPD.

Supported DPD Belgium products and services

DPD Classic: delivery to business addresses in Belgium, Luxembourg and the other EU countries, up to 31.5 kg
DPD Home: delivery to home addresses in Belgium, Luxembourg and the other EU countries, with a delivery notice by SMS or email
DPD Pickup (service point): delivery to a DPD Pickup service point in Belgium or Luxembourg, up to 20 kg
DPD Express 10:00, 12:00 and 18:00: timed express delivery within Belgium, by the hour you choose
DPD Return: customer returns from Belgium, Luxembourg and the Netherlands back to your address, with a receipt page for the customer
DPD Predict notification: an optional delivery notice to the receiver on DPD Classic

How do I connect DPD Belgium to my webshop?

Connect your shop to Zippendo first, then add your DPD Belgium agreement. Zippendo has ready-made integrations for Shopify and WooCommerce, and any other system can send orders through the API. Your shipping rules then decide which orders go with DPD Belgium, alongside carriers like PostNL, GLS and UPS on the same platform. See all integrations for the full list.

Every DPD Belgium shipment leaves from an address in Belgium or Luxembourg. You need a DPD Belgium customer account with a login (delisId) and a password for DPD's web services, which DPD Belgium's Customer IT team issues. Ask for a login that only Zippendo uses, because DPD Belgium does not let two systems share one login at the same time. Test mode needs separate test credentials from DPD Belgium. The DPD Belgium setup guide in our docs walks through every field.