Legal
Legal documents
Terms, privacy, data processing, and related policies that govern how Zippendo works with your business.
Approved Subprocessors (DPA - Appendix B)
DPA Appendix B — authorised sub-processors, notice and objection rules, and carrier recipients.
Updated 9 Sept 2026Cookie policy
Which cookies zippendo.com and app.zippendo.com set, what each one is for, and how to change or withdraw your consent — one choice covers both.
Updated 5 Oct 2026Data Processing Agreement
Datatilsynet standard contractual clauses (Article 28(3) GDPR) governing Zippendo's processing of customer platform data.
Updated 20 Aug 2026Privacy Policy
How Zippendo processes personal data for accounts, billing, support, and the website — and your rights.
Updated 6 Oct 2026Processing Details (DPA - Appendix A)
DPA Appendix A — purposes, data categories, data subjects, and retention for processing on the customer's behalf.
Updated 13 Aug 2026Public Subprocessor list
The third parties that process customer platform data on Zippendo's behalf — core, feature-gated, and carrier tiers — and how changes are notified.
Updated 7 Oct 2026TOMS (DPA - Appendix C.2)
DPA Appendix C.2 — the technical and organisational security measures protecting customer data.
Updated 13 Aug 2026Terms of service
The agreement governing business customers' use of the Zippendo shipping platform — services, billing, liability, and termination.
Updated 20 Aug 2026