Product overview: Klaviyo on zippendo.com
Before you start
- A Klaviyo private API key that may create events. Create it in Klaviyo under Settings → API keys (Owner or Admin role needed).
- The Growth, Pro or Enterprise plan in Zippendo.
Events Klaviyo can receive
- Shipments: Shipment created, Shipment sent, Shipment cancelled
- Orders: Order created, Order updated
- Tracking: Tracking updated
Connect Klaviyo
1
Open the catalog
Click Apps & integrations in the sidebar, then Catalog, and find Klaviyo under Apps.
2
Click Connect
Read what Zippendo will do with the connection and click Continue.
3
Add your key
Type a Connection name, such as “Klaviyo webshop”, and paste the key into Private API key.
4
Pick the events
Tick the events Zippendo should send to Klaviyo on its own.
5
Connect and check
Click Connect. Then send a shipment and check the delivery log on the connection (the plug icon) for a green tick.
After connecting
- Use the metrics in Klaviyo flows and segments.
- Use Automations if only some events should reach Klaviyo, or after a delay.
- Check the connection’s delivery log when something does not arrive.
Troubleshooting
- 401 or 403 in the delivery log: Klaviyo refused the key. Check that the key is still active and may create events, or create a new one.
- A failed test event: a test event has no customer in it, so Klaviyo can refuse it even when the key is right. Check with a real shipment instead.