> ## Documentation Index
> Fetch the complete documentation index at: https://www.zippendo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Danger zone

> Delete an organization or account (both buttons stay disabled), remove a team member, delete a carrier, or disconnect a store.

**Danger Zone** appears on several screens. None of these actions are undoable. Export data first from [Export organization data](/docs/how-to/data-export). Walkthrough of Settings: [Settings, team, and brands](/docs/tutorials/settings-team-brands).

## Delete Organization

On **Settings → Organization**, below **Data export**.

Title **Danger Zone**. Heading **Delete Organization**. Description: **This will permanently delete the organization and all associated data. This action cannot be undone. Export your data first — you can still do so for a short period after deletion is scheduled.**

<Frame caption="Danger Zone on Organization — Delete Organization stays disabled">
  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/01-delete-organization-light.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=6f86c9c6370c64f0f4b7196e3461c8cd" alt="Danger Zone with Delete Organization heading and a disabled Delete Organization button" className="block dark:hidden" width="2880" height="1800" data-path="images/how-to/danger-zone/01-delete-organization-light.png" />

  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/01-delete-organization-dark.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=d9b78ca565f738aa154e735e5f00bacf" alt="Danger Zone with Delete Organization heading and a disabled Delete Organization button" className="hidden dark:block" width="2880" height="1800" data-path="images/how-to/danger-zone/01-delete-organization-dark.png" />
</Frame>

The **Delete Organization** button is always **disabled**. There is no confirm dialog. Contact support if you need the organization removed; request an export first.

## Delete Account

On **Profile** (`/{slug}/dashboard/profile`), below two-factor authentication.

Title **Danger Zone**. Heading **Delete Account**. Description: **This will permanently delete your account and all associated data. This action cannot be undone.**

<Frame caption="Danger Zone on Profile — Delete Account stays disabled">
  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/02-delete-account-light.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=9eab7528638aa86449eae5f3823b130e" alt="Danger Zone with Delete Account heading and a disabled Delete Account button" className="block dark:hidden" width="2880" height="1800" data-path="images/how-to/danger-zone/02-delete-account-light.png" />

  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/02-delete-account-dark.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=add343c50232ddb56702e0272ec2f5a6" alt="Danger Zone with Delete Account heading and a disabled Delete Account button" className="hidden dark:block" width="2880" height="1800" data-path="images/how-to/danger-zone/02-delete-account-dark.png" />
</Frame>

The **Delete Account** button is always **disabled**. Email, language, and 2FA are on [Profile, language, and 2FA](/docs/how-to/profile-and-security). Leaving an organization (not deleting the account) is also on that page (**Leave**).

## Remove a team member

On **Settings → Team**, open the actions menu on an accepted member (not **You**) and click **Remove Member**.

| Control     | What it is                                                                                        |
| ----------- | ------------------------------------------------------------------------------------------------- |
| Title       | **Remove Team Member**                                                                            |
| Description | **Are you sure you want to remove \{name} from this organization? This action cannot be undone.** |
| Confirm     | Type **DELETE**. Tooltip: **Type "DELETE" to confirm.**                                           |
| **Remove**  | Submits.                                                                                          |
| **Cancel**  | Closes.                                                                                           |

Toasts: **Member removed successfully** / **Failed to remove member**. You cannot remove your own row. Pending invites use **Revoke Invitation** instead — [Invite team members](/docs/how-to/invite-team-members).

## Delete a carrier

On a connected carrier, click **Edit Carrier**, then **Delete** in the header. Modal id: `global-delete-modal`.

<Frame caption="Delete Carrier — type the carrier label in uppercase">
  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/03-delete-carrier-modal-light.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=dde64a60c8300c5ff0adffe6ec7adb6d" alt="Delete Carrier dialog asking you to type the carrier name in uppercase" className="block dark:hidden" width="2880" height="1800" data-path="images/how-to/danger-zone/03-delete-carrier-modal-light.png" />

  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/03-delete-carrier-modal-dark.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=865e4a437d871664c4eee4e01e3a21d7" alt="Delete Carrier dialog asking you to type the carrier name in uppercase" className="hidden dark:block" width="2880" height="1800" data-path="images/how-to/danger-zone/03-delete-carrier-modal-dark.png" />
</Frame>

| Control     | What it is                                                                        |
| ----------- | --------------------------------------------------------------------------------- |
| Title       | **Delete Carrier**                                                                |
| Subtitle    | **You are about to delete carrier "\{name}".**                                    |
| Description | **This will permanently delete carrier "\{name}". This action cannot be undone.** |
| Confirm     | Type `CARRIER "NAME"` in uppercase (the entity label).                            |
| **Delete**  | Submits. Disabled until the confirm text matches.                                 |
| **Cancel**  | Closes.                                                                           |

Toasts: **Carrier deleted successfully** / **Failed to delete carrier**. Credentials and products: [Carrier credentials](/docs/how-to/carrier-credentials).

## Disconnect a Shopify store

On the Shopify channel, **Connection & integration** tab. Title **Danger Zone**. Card **Disconnect Store**. Description: **Remove this Shopify store connection. Orders will stop syncing and webhooks will be removed.**

<Frame caption="Shopify Danger Zone — Disconnect Store">
  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/04-shopify-disconnect-light.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=f11e7c1307d6eb53d9b666fd7d704ff4" alt="Danger Zone with Disconnect Store and Disconnect button on a Shopify channel" className="block dark:hidden" width="2880" height="1800" data-path="images/how-to/danger-zone/04-shopify-disconnect-light.png" />

  <img src="https://mintcdn.com/zippendo/-jr41VsJfvHKJJ2U/images/how-to/danger-zone/04-shopify-disconnect-dark.png?fit=max&auto=format&n=-jr41VsJfvHKJJ2U&q=85&s=ed0fefd5a4919fe53f0e73f2b0869237" alt="Danger Zone with Disconnect Store and Disconnect button on a Shopify channel" className="hidden dark:block" width="2880" height="1800" data-path="images/how-to/danger-zone/04-shopify-disconnect-dark.png" />
</Frame>

**Disconnect** / **Disconnecting…** opens the browser confirm: **Are you sure you want to disconnect this Shopify store? This will stop syncing orders and remove the integration.** Toasts: **Shopify store disconnected** / **Failed to disconnect**. Full Shopify fields: [Shopify settings](/docs/how-to/shopify-settings).

## Disconnect WooCommerce or delete a custom channel

These live on the channel detail page, not Settings → Organization.

| Channel     | Title           | Card                 | Description                                                                             | Confirm                                                                                                    | Button                              |
| ----------- | --------------- | -------------------- | --------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------- | ----------------------------------- |
| WooCommerce | **Danger zone** | **Disconnect store** | **Remove this WooCommerce channel and stop importing its orders.**                      | **Disconnect this WooCommerce store? Its webhooks will be removed and orders will no longer be imported.** | **Disconnect** / **Disconnecting…** |
| Custom      | **Danger zone** | **Delete channel**   | **Remove this custom channel. Your integration will no longer be able to push orders.** | **Delete this custom channel? Its ingest URL stops accepting orders immediately.**                         | **Delete** / **Deleting…**          |

WooCommerce: [Connect WooCommerce](/docs/how-to/connect-woocommerce). Custom: [Custom channel API](/docs/how-to/custom-channel-api) (that page already screenshots **Delete channel**).

## Related

* [Export organization data](/docs/how-to/data-export) — take an archive before you ask support to delete the org.
* [Organization settings](/docs/how-to/organization-settings) — profile and customs on the same tab.
* [Profile, language, and 2FA](/docs/how-to/profile-and-security) — **Delete Account** lives under Profile.
* [Invite team members](/docs/how-to/invite-team-members) — revoke vs remove.
* [Carrier credentials](/docs/how-to/carrier-credentials)
* [Shopify settings](/docs/how-to/shopify-settings)
* [Connect WooCommerce](/docs/how-to/connect-woocommerce)
* [Custom channel API](/docs/how-to/custom-channel-api)